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Returns & Repairs

Akaso Exchanges, Returns and Repairs

We back everything we make with our Guarantee. If your item isn’t working for you, send it in for a return or repair, hassle free.

To get started, sign into your account then choose one of the START buttons below. If you don’t have an account, you can create one at any time. At the end of this process, you’ll be provided with a printable shipping label to send your package on its way.

Exchanges

Contact Us

Need a different size or color? Contact our Customer Service team CS@akasotech.com or call (301-670-7335) for a replacement.

Returns

Start your return
  1. Create your return
  2. Print your label and ship it back
  3. Receive your credit with the cost of the return label deducted

Return details and additional options.

Still have questions? Reach out to our friendly Customer Service team and we’ll gladly lend a hand.

Repairs

Start your repair

Repair details and additional options

Gear repairs require a little extra charge. Get started

Still have questions? Check out our Reach out to our friendly Customer Service team and we’ll gladly lend a hand.